Privacy Policy

1. Introduction

SCALAB GAMES (hereinafter "We", "Our", or "Us") respects the privacy of its users and is committed to protecting their personal data. This privacy policy explains how we collect, use, share, and protect the personal information of users of our mobile applications and games available on various platforms, including the Google Play Store, Apple Store, our Scalab Games website, and third-party sites such as Crazy Games.

2. Data Collected

We collect different types of information depending on the use of our services:

• Account data: username, login ID (if applicable).
• Usage data: information on how users interact with the games (playtime, levels achieved, preferences).
• Technical data: device model, operating system, unique device ID, IP address, application or browser version.
• Payment data (for in-app purchases): information required for transactions is handled by platforms like Google Play and Apple App Store. We do not collect any credit card information.

3. Use of Data

The information collected is used to:

• Provide and improve our services on all platforms (mobile, website, third-party sites).
• Personalize the user experience.
• Respond to support and assistance requests.
• Analyze usage statistics for our games.
• Ensure data security and prevent fraud.

4. Data Sharing with Third Parties

We work with several third-party partners for performance tracking, advertising, analytics, and other necessary features to enhance our services. The active advertising partners we use via AppLovin MAX include AdMob, AppLovin, Facebook, Google Ads, and Mintegral. Each of these partners has its own privacy policy.

Users can view the full list of available ad networks through AppLovin MAX and access their respective privacy policies via the AppLovin Privacy Policy.

5. Use of Cookies and Similar Technologies

Our sites and applications use cookies or similar technologies to collect and store certain information. Cookies are used to optimize the user experience, customize services, and enable features such as targeted advertising. Users can manage their cookie preferences in their device or browser settings.

6. Security Measures

We implement appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data and enhanced security protocols for our servers.

7. User Rights

Under the GDPR, users have rights regarding their personal data, including:

• Right of access: review the information collected.
• Right of rectification: correct incorrect information.
• Right to erasure: request the deletion of data, under certain conditions.
• Right to object: refuse the processing of their data for marketing purposes.

Users can exercise these rights by contacting us at contact@scalab-games.com.

8. Data Retention

Personal data is retained as long as necessary to fulfill the objectives described in this privacy policy or as required by applicable law. The information is then securely stored or deleted.

9. International Data Transfer

In some cases, personal data may be transferred outside the European Union. When this occurs, we apply appropriate protection measures, such as the standard contractual clauses approved by the European Commission.

10. Profiling and Targeted Advertising

Certain data may be used to display targeted ads and personalize the user experience. Users can choose to opt-out of these features in the application settings or through third-party options.

11. Children and Parental Consent

We ensure that parental consent is obtained for minor users under the age of 13 when required. Data collected from these users is strictly limited to ensure their safety.

12. Data Breach Notification

In the event of a data breach, we will inform affected users and relevant authorities in accordance with legal obligations.

13. California Residents' Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:

• Right to know: You have the right to request information on the categories of personal data we have collected, data sources, purpose of collection, and with whom we share it.
• Right to deletion: You can request the deletion of your personal data, unless it is necessary to fulfill legal obligations or other exceptions provided by the CCPA.
• Right to opt-out of sale: We do not sell users' personal data. However, if this changes, you will have the right to opt-out of the sale of your personal information.

14. Data Protection Officer (DPO) Contact

For any questions regarding data protection, you can contact our Data Protection Officer (DPO) at the following email address: dpo@scalab-games.com.

15. Updates to the Privacy Policy

This privacy policy may be updated to reflect regulatory changes or adjustments to our services. Any significant modifications will be communicated to users through the application, website, or other appropriate means and will take effect upon publication.

16. Contact

For any questions regarding this privacy policy or to exercise your rights, please contact us:

• Email: contact@scalab-games.com
• Postal Address: 160 Avenue de Fès, 34080 Montpellier, France